Customer Care:
1300 306 938

ABOUT US

One Dial is a premium Telecom operator in the business to business and consumer segment commonly referred as B2B&C. Engaged as a full service provider, it caters to the needs of small, medium end businesses and domestic clients in Australia. The company offers a compact mix of telecommunications & data products as a fair competitor in the divergent Australian market. Packages include fixed line –PSTN, broadband -ADSL/ ADSL2+ and PSTN ADSL integrated bundles. Our top class services combined with seven days' a week support takes a step forward in being pocket friendly across all budgets. As dynamic players we aim to be segment leaders.

Our services are geared towards feature fulfillment. Satisfaction is achieved through pricing, authentication, billing, and support. At One Dial technology is re-aligned to add value to lifestyle and business. Values are the core improvements that we look to deliver to our community. Customers, stakeholders' and partners have always supported our initiatives. Feedback implementation is critically important, it determines our business growth. The largest influencer driving sustenance and development in our consumer base; feedback is treated on an urgent basis and resolved as a priority. Our patrons love everything Australian and that's what we are; Australian owned and operated, with multi-cultural staff to support all needs.

We offer simple and clear plans' that increase savings and reduce cost. Prompted by increasing data usage trends; our broadband plans offer unlimited data across categories. Our bundle plans integrate your home phone and internet into one simple monthly invoice. Customers' can freely choose uncapped data and untimed countrywide calling at flat rates. At One Dial we pair good service and great value for everybody's' convenience. We offer on-demand plans for the discerning customer.

We handle a large portfolio of products and services; equipped to resolve calling, data and billing issues from sign-up. Partnered with the best business sources, we offer a dependable, robust network that remains connected round the clock. A specialty tech team troubleshoots any call interruptions or data faults. We're happy to coordinate a Technicians' visit, when requested. Our invoices are summarized and itemized section wise to offer excellent clarity.

Our trained staff work on all business days, and are trained to prioritize calls and optimize service interactions. Whatever the query, our staff will help. We are available: Monday to Friday: 8am to 7pm (AEST), Saturday: 9am to 6pm (AEST), Sunday: Closed, Public Holidays: 9am to 6pm (AEST). If you call outside regular business hours or do not want to wait, please leave details for us to revert promptly.